Shipping policy
Introduction
Welcome! At Trip Sitterz™, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices.
Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days. US ONLY
Delivery times are estimates and may vary based on your location and external factors.
Order Processing Time
- Orders are processed within 1-2 business days (Monday-Friday).
- Orders placed after 12 PM PST or on weekends/holidays will be processed on the next business day.
Shipping Rates
Our current promotion Offers Free Shipping within the US no minimum purchase required.
Shipping charges are calculated based on the weight and dimensions of your order, and the shipping method chosen. Rates will be displayed at checkout.
International Shipping
We currently do not ship worldwide! This option will be available soon!
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at Tripsitterzshop@gmail.com within 7 days of the delivery date for assistance.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.